Creating a backup for a project

Symptom: When zipping a project with some zip tools, only the first project subfolder starting with . is included in the created zip file. The next project subfolders starting with . are not included in the created zip file.

Additional information: Project subfolders starting with . contain internal data for the project. If such project subfolders are missing in the backup, Neuron Power Engineer will not be able to process the restored project and its data as expected.

Solution: For creating backups outside of Neuron Power Engineer, only use a file archiver tool that processes nested packages correctly. Example: the free file archiver "7-zip" – download is possible under: http://7-zip.org/

Neuron recommends to install and use the most current versions of Neuron Power Engineer and the runtime system so that the latest features and problem fixes according to the release notes are provided in the used version.

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