Error during installation, i.e. when extracing the download package

Symptom:

  • When extracting an installation package from the download package, the following message appears: The logiCAD3 executable launcher was unable to locate its companion shared library

Causes:

  • You are extracting the installation package directly from within the download package.

  • You are using a file archiver tool that does not process nested packages correctly.

Solutions so that the installation packages are extracted correctly:

  • Extract the entire content of the download package to a target folder on your system. Go to this folder and change to the sub-folder containing the installation packages. Extract the installation package from this sub-folder.
    Detailed instructions are specified under "Installing".

  • Possible alternative: Use a file archiver tool that processes nested packages correctly . Example: the free file archiver "7-zip" – download is possible under: http://7-zip.org/

images/s/b2ic8e/9012/1ca6q62/_/images/icons/emoticons/information.svg logi.cals recommends to install and use the most current versions of logi.CAD 3 and the runtime system so that the latest features and problem fixes according to the release notes are provided in the used version.


Did this article help you? Did you find the requested information in this user documentation?
If not, contact the support team of logi.cals. State your questions or suggestions to improve/enhance the user documentation as detailed as possible.